1.Engagement
The Client will be provided with access to the "Closer University" digital course, the "Closer University" community on Discord, 3 weekly online group coaching, certificate for the program once completed, and daily 1-to-1 support.
2. Client Requirements
Client agrees to the following terms for delivery and review of materials.
A. Provide any required information as needed for maximum effectiveness in receiving the Services.
B. Perform any “Action Items” listed in the Road-Map delivered by the Success Coach.
C. After 30 days of no contact from Client to The Company, The company will assume Client is no longer in need of The Company’s services, and The Company may terminate the Agreement; in this event, all unpaid fees will be due and collectible at the time of termination.
3. Services
Consulting may include any of the following Services for the Client: (i) addressing personal struggles, business issues, or general conditions in the Client’s personal or professional life; (ii) value clarification; (iii) identifying plans of action; (iv) examining modes of operation in Client’s life; (v) asking clarifying questions; and (vi) making empowering requests or suggestions for action to Client (collectively, the “Services”) as part of these Services.
The Client agrees that successful coaching Services will require a collaborative approach between Coach and Client. The Client further agrees that it is the Client’s responsibility to enact or bring about any changes or recommendations identified through the Services.
4. Arbitration Clausea.
All disputes arising in connection with the present agreement, or further agreements resulting therefrom, shall be settled in accordance with the Arbitration Rules of the Institute Swiss Law for international arbitrations
5. Confidentiality
Company agrees that all information received from Client in the course of Services will remain confidential, except when disclosure to a third party is compelled by law or deemed necessary by Company to avoid harm to Client or others.
6. Release of Liability
Client releases Company from any liability for injury or loss resulting directly or indirectly from the Services. The client acknowledges that he or she is partaking in the Services at his or her own risk. Furthermore, Client agrees that he or she bears complete responsibility for the consequences of any action, or failure to act, whether or not suggested by the Company in the course of providing the Services.
7. Cancellation Policy, Refund and Guarantee
The Coaching Program is covered by a Full Refund Guarantee.
a. The Guarantee establishes that if the Client follows all the steps of the Program and performs all the “Action Items” suggested, in case the Client is not able to earn commissions from his Remote Closing activity equal or greater to the Engagement fee (Sec. 4), MBC Group LLC. will fully refund the Engagement fee paid by the Client.
b. Moreover MBC Group will continue to support the Client and provide all deliverables listed in Sec. 1 until the Client is able to generate commissions from his Remote Closing activity equal to the goal set during the strategy call.
Chargebacks
a. If the client does not agree with the debit of a certain amount, the client is obliged to inform and give the opportunity to this as soon as possible, and at the latest within 5 working days after the debit, of MBC Group LLC to account for the depreciation. Any chargebacks, before MBC Group LLC has been consulted and given the opportunity to fulfill its obligations, or to prove that MBC Group LLC has fulfilled its obligations, are not allowed.b.Chargebacks without a valid reason will be classed as fraud.
c.When a chargeback dispute has been opened, and the amount has been deducted, MBC Group LLC has the opportunity to submit evidence to prove the charge was legitimate and potentially withdraw the dispute.
d.The costs incurred by MBC Group LLC when reversing a chargeback are for the account of the client. The risk of currency exchange rate fluctuations is for the account of the client.
e.In the event that the client acts in violation of this agreement, the client is without prior warning, notice of default, or judicial intervention immediately payable the fine owed to MBC Group LLC of € 5.000,- (in words: five thousand euros) per violation, without prejudice and in addition to the right of MBC Group LLC to claim compensation for the damage suffered as a result of the violation.
8. Entire Agreement
This Agreement is the final, complete and exclusive Agreement of the Parties. No modification of or amendment to this Agreement shall be effective unless in writing and signed by each of the Parties.
9. Governing Law
This Agreement shall be governed by and construed in accordance with the Swiss Law for International Arbitrations; For any dispute between the Parties relating to the execution and interpretation of this Agreement, should it not be settled amicably, the Body of the International Arbitration Chamber in Geneva shall have exclusive and final jurisdiction.
10. Program Changes
Modifications
MBC GROUP LLC reserves the right to modify the coaching program schedule, content, or delivery method. Clients will be informed of any significant changes in advance, and efforts will be made to minimize any inconvenience.
11. Contact Information
SupportFor any questions or concerns regarding cancellations, please contact our customer support team at office.mbc.group@gmail.com. Our team is available to assist you and provide clarity on any aspect of our Terms and Conditions policy.
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